Understanding UK Car Finance in 2025

Car finance is a popular way for British consumers to purchase vehicles without needing an upfront cash payment. In 2025, several types of car finance will be available, each with its own merits, drawbacks, and suitability for different borrowers. Understanding these options is crucial, especially in light of ongoing concerns about mis-selling and the role of car dealers in these transactions. Below, we explore the four main types of car finance available in the UK today: Personal Contract Purchase (PCP), Hire Purchase (HP), Personal Contract Hire (PCH), and Conditional Sale (CS).

Understanding UK Car Finance in 2025 – Specific Products Breakdown

Personal Contract Purchase (PCP)

Personal Contract Purchase (PCP) is one of the UK’s most popular forms of car finance. With a PCP agreement, the borrower pays lower monthly instalments than other finance options. This is because the payments only cover the car’s depreciation during the contract period, not the vehicle’s full value. At the end of the term, the borrower can return the car, pay a final balloon payment to own it, or trade it in for a new vehicle on a new PCP deal.

Merits: PCP offers flexibility, lower monthly payments, and the option to upgrade to a new car at the end of the term. It’s suitable for borrowers who prefer lower monthly costs and do not necessarily want to own the car at the end of the agreement.

Drawbacks: The balloon payment to purchase the car outright can be substantial. Additionally, mileage limits and potential charges for excess wear and tear can add to the cost if not adhered to.

Mis-Selling Issues: One critical concern with PCP agreements is the lack of transparency around discretionary commissions paid to car dealers. Borrowers may be unaware of these commissions, leading to higher costs. Numerous claims of mis-selling to undisclosed commissions and the final balloon payment are not adequately explained.

UK Lenders Offering PCP: Some major UK lenders offering PCP agreements include Barclays, Lloyds Bank, and Santander. Car dealers play a significant role in selling these products, often earning commissions that could influence the terms offered to the borrower.

Hire Purchase (HP)

Hire Purchase (HP) is a straightforward car finance option in which the borrower pays an initial deposit followed by fixed monthly payments over an agreed-upon term. Once all payments are made, vehicle ownership is transferred to the borrower. This type of finance is suitable for those who want to own the car outright by the end of the contract.

Merits: HP agreements are simple, with fixed monthly payments that make budgeting easier. There is no large final payment; once the agreement is completed, the borrower owns the car.

Drawbacks: Monthly payments under an HP agreement are generally higher than those of a PCP because you are paying off the car’s entire value. Additionally, because the finance is secured against the vehicle, failing to keep up with payments could result in the car being repossessed.

Mis-Selling Issues: As with PCP, the potential for mis-selling arises from undisclosed discretionary commissions paid to car dealers. If these commissions are not clearly explained, the borrower could pay more than expected. Claims of mis-selling have been brought against some lenders where the total cost of the HP agreement was not fully disclosed.

UK Lenders Offering HP: Major lenders offering HP agreements include Zopa, Hitachi Capital (now Novuna), and Black Horse. Car dealers are often the intermediaries who sell these finance products, and they may receive commissions that are not always disclosed to the borrower, raising potential mis-selling concerns.

Personal Contract Hire (PCH)

Personal Contract Hire (PCH), commonly known as leasing, is an option where the borrower essentially rents the car for a fixed period. Monthly payments are made to cover the cost of the car’s depreciation, and at the end of the lease term, the vehicle is returned to the finance company with no option to purchase.

Merits: PCH is ideal for those who prefer not to own a car but want to drive a new vehicle every few years. It typically involves lower monthly payments and eliminates concerns about the car’s depreciation.

Drawbacks: PCH offers no option to buy the car, so all payments are for using the vehicle only. There are strict mileage limits and potential charges for damage beyond normal wear and tear, which can increase the overall cost.

Mis-Selling Issues: The main mis-selling concern with PCH relates to undisclosed terms and conditions, such as mileage limits and charges for excess wear and tear. Some customers have also raised issues regarding the discretionary commissions that dealers might receive, which can affect the lease terms.

UK Lenders Offering PCH: Leading providers of PCH include Lex Autolease, LeasePlan, and ALD Automotive. Car dealers often play a crucial role in promoting these leasing agreements, and there is potential for mis-selling if all terms are not communicated to the customer.

Conditional Sale (CS)

Conditional Sale (CS) is similar to Hire Purchase but with one key difference: vehicle ownership automatically transfers to the borrower at the end of the contract without needing an additional final payment. The borrower pays an initial deposit followed by fixed monthly payments until the car’s total value is paid off.

Merits: CS is straightforward and provides a clear path to ownership. It’s suitable for borrowers who want the certainty of owning the car once the finance term is completed without needing a balloon payment.

Drawbacks: Monthly payments are higher than PCP and PCH because you pay off the car’s total value. Like HP, the car can be repossessed if you fail to keep up with payments.

Mis-Selling Issues: The potential for mis-selling in CS agreements often relates to discretionary commissions and whether the borrower was fully informed about all the costs involved. If the total cost of the car finance was not disclosed, the borrower might have grounds for a claim.

UK Lenders Offering CS: Lenders offering Conditional Sale agreements include Hitachi Capital (Novuna), Barclays Partner Finance, and Close Brothers Motor Finance. As with other finance products, car dealers play a key role in selling these agreements, and undisclosed commissions can lead to concerns about mis-selling.

Each type of car finance available in the UK has benefits and potential drawbacks. The suitability of each option depends on the borrower’s financial situation, ownership preferences, and understanding of the agreement’s terms. Given the ongoing issues with mis-selling and undisclosed discretionary commissions, it’s crucial for borrowers to carefully review any finance agreement and ask questions to ensure they fully understand the terms before committing.

Car Finance Complaints

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